DELIVERY TRACKING

After placing your order on our online store, we prepare your packages promptly and with the utmost care. If you have any questions, you’ve come to the right place.

We deliver to your home or office in multiple regions worldwide.

YOUR DELIVERY IN 3 STEPS

Tracking Your Deliveries

  1. We will send you your Colissimo La Poste tracking number via email to provide you with direct and online tracking of your order.
  2. You can use your Colissimo number to track the progress of your package. Click here, then enter your Colissimo tracking number that we sent by email.
  3. Your packages will be delivered to your home or office within 48 hours (Metropolitan France, Corsica, Monaco). In case of absence, your package will be delivered to the nearest Post Office. Click here to find your nearest Post Office.

AYDA DELIVERS WITH LA POSTE

To ensure quality delivery, Ayda relies on La Poste’s Colissimo service to deliver your orders to your home or office.

With Colissimo, you benefit from a service that includes sturdy and suitable packaging, delivery to your mailbox, and package tracking from drop-off to delivery.

ADVANTAGES OF COLISSIMO DELIVERY WITH LA POSTE

Rapidity: Your packages are delivered within 48 hours (2 business days for shipments to Metropolitan France, Corsica, and Monaco).

Trust: Package delivery is made to your mailbox unless the size does not permit it. In such cases, a notice of attempted delivery is left in the recipient’s mailbox, indicating the contact information for the nearest Post Office to pick up the package. The recipient then has 15 consecutive days to retrieve it.

Traceability: At any time, you can track the progress of your packages by entering their number into the shipment tracking module.

PRICING

Prices by delivery zone:

  • Shipping fee: €5 – free delivery for orders over €59
    • Belgium
    • Metropolitan France, Corsica
    • Monaco
  • Shipping fee: €9
    • Germany
    • Austria
    • Bulgaria
    • Cyprus
    • Croatia
    • Denmark
    • Spain
    • Estonia
    • Finland
    • Greece
    • Hungary
    • Ireland
    • Italy
    • Latvia
    • Lithuania
    • Luxembourg
    • Malta
    • Netherlands
    • Poland
    • Portugal
    • Romania
    • United Kingdom
    • Czech Republic
    • Slovakia
    • Slovenia
    • Sweden
    • Switzerland
    • Ukraine
  • Shipping fee: €25 (incl. VAT)
    • Algeria
    • Canada
    • United States
    • Guadeloupe
    • French Guiana
    • Indonesia
    • La Réunion
    • Martinique
    • Mayotte
    • New Caledonia
    • French Polynesia
    • Saint-Barthélemy
    • Saint-Martin
    • Saint-Pierre-et-Miquelon
    • Tunisia
  • Shipping fee: €76 (incl. VAT)
    • Brazil
    • China
    • United Arab Emirates
    • Indonesia

DELIVERY TIMES

Due to our partner’s spring closure from April 18 to 22, 2022, orders placed after Friday, April 15, 12:00 PM will be dispatched on April 25, 2022.

Estimated delivery times by delivery zone:

Delivery within 48 to 72 hours:

  • Germany
  • Belgium
  • Metropolitan France, Corsica
  • Luxembourg
  • Monaco
  • Netherlands
  • Switzerland

Delivery within 5 to 10 days:

  • Algeria
  • Austria
  • Bulgaria
  • Brazil
  • Canada
  • China
  • Cyprus
  • Croatia
  • Denmark
  • United Arab Emirates
  • Spain
  • Estonia
  • United States
  • Finland
  • Greece
  • Guadeloupe
  • French Guiana
  • Hungary
  • Indonesia
  • Ireland
  • Italy
  • La Réunion
  • Latvia
  • Lithuania
  • Malta
  • Martinique
  • Mayotte
  • New Caledonia
  • Poland
  • French Polynesia
  • Portugal
  • Romania
  • United Kingdom
  • Saint-Pierre-et-Miquelon
  • Saint-Barthélemy
  • Saint-Martin
  • Slovakia
  • Slovenia
  • Sweden
  • Czech Republic
  • Tunisia
  • Ukraine
  • Wallis and Futuna